Feedback Request: Video Adjustment
Saturday, January 8, 2011 | 10:25 AM
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PrintWe've been working tirelessly with the folks at BNQT to remedy the video problems that many of our users have been experiencing. We know what the problem is and we're pretty sure we have the fix in the works. For the time being, we've switched to a different player, as we want to deliver the best possible video experience to as many users as possible over this important weekend.
We could use your help. Can you check out the Nike video Matty Fran posted last night and let us know if it's playing better for you? You can email us at [email protected] or leave comments on this or the Nike video thread. Either way, we'll see it, and it'll help us know how much progress we're making.
This is a temporary fix. To the users who weren't having trouble before, and were enjoying the amazing quality of our new player when it works right, don't worry. It'll be back, and we think it'll work well for everyone when it is.
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Works good for me. Download speed was quick also.
Both ways worked for me but this seems a little faster to load.
Still slow, jumpy. Im on a network with 30mbps download speed and I have had nothing but problems with the new site. The old site would load instantly and videos would be great. The new site takes 10-20 seconds to load and videos are so jumpy I refuse to watch. Sadly to say I would visit this site 3 times a day now I come here once a day. I'm forced to visit "other" Mx news sites. Hope this is all fixed to get my Racer X back
Jason, email me at [email protected] and we'll get your details. We want to get this thing working right for you so you're here three times a day again.
I watched the A1 press conference and it was notchy and slow. This player worked great and it's nice to see how much of the video has loaded.
works great...keep up the good work
Working fine for me now.Thanks Racer X
The Nike video played well for me. I.E. 8.0 and Comcast high speed internet currently running 26.60 Mb/s download speed.
Since the website changed I've noticed page loads are taking a while. About half the videos posted have played for me. The new player looked great but only on my desktop, not so much on the laptop (slower processor). Also, please consider some form of video playback for Android!!!!! Thanks.
The Nike video buffered well and played flawessly for me. I had a bit of trouble with the original player, but could watch the videos in their entirety. Excellent job on addressing the feedback so quickly! I like the new site.
Work fast and flawlessly for me!
I'm on a Mac OS and the videos Don't work for me whatsoever.
90% improvement. Southern California, Eastern Ventura County, AT&T DSL user.
The Nike video was a bit better than before, maybe 50-60% I would say, but I still can't watch them all the way through. It seemed to load a little faster, but it was still jumpy and hesitated quite a bit.
I'm on a Mac. Video has always been behind the audio, with all the Racerx videos. Very jerky, pretty much unwatchable. Annoying at best. The new site takes some getting used to. It does take longer to load. Personally, I like the old home page. I could instantly look to see what was the newest news. The new page is too busy.
Got a Mac Pro Book with all the bells and whistles. Use a high speed internet. Don't know any of the nerdy numbers BUT that video worked great. No issues. I was having issues before with the NEW site. Had no issues with the old site. Appreciate Racer X turning to the fans for feedback. Thank You.
Works good if the whole video is about the Nike guy and Jason.
Yes, please consider Android's new Honeycomb OS coming out with a bunch of new tablets. There's gonna be a few people getting them including myself and i want to make sure the site will work on that OS.