Rocky Mountain ATV/MC was recently given one of the most prestigious awards available for an ecommerce retailer: the Bizrate Platinum Circle of Excellence Award. This esteemed rating is determined annually based on customer feedback obtained from August to July, and awards are officially announced in September.
In order to be part of the Circle of Excellence, online retailers must receive an outstanding rating (9.0 or above out of 10.0) in seven key categories:
- Overall Satisfaction
- Product Selection
- Ease of Finding
- Likelihood to Buy Again
- Product Met Expectations
- On-Time Delivery
- Satisfaction with Customer Support
These crucial indicators demonstrate an unparalleled dedication to supporting the customer across all aspects of running an online business.
“Rocky Mountain ATV/MC is thrilled to be awarded this prominent distinction for 2013. It validates what has been our primary objective since the beginning: providing the best customer experience when it comes to shopping for powersport parts and accessories. We will continue to strive for excellence in this essential area of our business,” said Dan Thomas, CEO and founder of Rocky Mountain ATV/MC.
This year, only 1.3% (or 66 out of over 5,100) of all retailers in the Bizrate Insights network achieved this phenomenal rating. Rocky Mountain ATV/MC is a proud member of this elite subsection of the ecommerce community and the only Platinum level winner for 2013 representing the powersports industry.
About Rocky Mountain ATV/MC
For over 28 years, Rocky Mountain ATV/MC has been the trusted source for off-road enthusiasts who demand high quality riding gear, low prices and unmatched customer service. Rocky Mountain ATV/MC doesn’t just satisfy their customer’s expectations, they exceed them with values not found anywhere else such as their frequent buyer program, fit guarantee apparel exchange, free 3-day shipping and price match guarantee. For more information, visit http://RockyMountainATVMC.com.